RETURNS & EXCHANGES

We want you to feel confident in your purchase.

Eligible KAMAL® jewelry may be returned within 3 days of delivery for exchange or refund. Approved refunds are issued to the original form of payment.

Returns require prior approval. To begin a return or exchange, please write to clientcare@onkamal.com with your order number. Items sent back without authorization cannot be accepted.

Pieces must be new and unworn, with all original packaging, protective materials, tags and proof of purchase. We are unable to accept any piece that shows signs of wear or has been altered in any way.

Each return is inspected on arrival. Approved refunds or exchanges are typically processed within 7 business days, and may take longer during peak gifting periods. If a piece does not pass inspection, we will contact you and arrange for it to be returned to you.

Final sale

• Custom, bespoke and made-to-order pieces, including Legacy Tags
• Pieces that have been engraved, embossed, modified or personalized
• Sale items
• Gift cards
• Items from discontinued collections

For damaged, defective or incorrect items, please contact clientcare@onkamal.com upon delivery so we may review and assist.