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FAQ
The signature KAMAL Black Box is designed for a luxurious unboxing experience. It includes:
A sleek soft-touch exterior with gold-foil stamped branding
A letterpress notecard for your personal message
Your jewel elegantly wrapped in metallic tissue paper
A plush travel pouch to keep your jewelry safe
A hand-tied silk ribbon for the perfect finishing touch
Every detail is thoughtfully curated to make gifting (or self-gifting) an unforgettable experience.
You will receive a tracking link to the email provided at checkout once your order has been shipped. You may also contact one of our personal advisors by phone, email or chat for assistance.
Each KAMAL Fine Jewelry piece is meticulously crafted just for you, requiring approximately 10-14 business days to ensure the highest level of artistry and refinement. Select styles, such as our BARS necklaces, are available for expedited shipping and can be ready to ship in as little as 3-4 days, offering a touch of luxury at an exceptional pace.
1. During checkout, enter your message in the NOTES field, and we’ll handwrite it on the card for you.
2. For a more personal touch, we include a blank note, allowing you to add your own message for any gifting occasion.
All of our 1-2 day Fed Ex shipping options are complimentary.
A signature is required upon receipt of your package. Please note, Fedex enables ID scanning functionality for deliveries in the US, which requires an adult (+21) signature.
Yes. Please contact us, so that they may assist you in finding a nearby boutique to process your return. After you have initiated your Return Request, you will receive a Return Confirmation notification to the email used at purchase. All returns pass a quality assurance inspection. If approved, please allow up to 14 days before the refund is credited back to your original payment method.
